Unhappy with your installer? We will take it from here.
Cameras that stopped recording, a fire panel nobody services, an installer who does not answer the phone. We audit what you have, fix what can be fixed, replace what cannot, and put the whole system under a proper maintenance contract.
Step by step
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01
Free audit
We inspect every device, cable and recorder and give you a written report with photos.
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02
Fix and stabilise
Repair faults, replace failed parts, recover passwords, restore recording.
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03
Upgrade where it pays
Add resolution, night vision, backup power or app access without ripping out sound cabling.
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04
Contract
Move the system onto an AMC with response times in writing.
Included
- Any brand, any age
- Password and configuration recovery
- Reuse of existing cabling where it tests well
- Phased upgrades to spread cost
Ask about System Takeover
Questions we get asked
My installer has locked me out of the recorder. Can you help?
In most cases yes. We recover or reset access using manufacturer procedures and proof of ownership.
Do I need to replace everything?
Rarely. Good cabling and mounts are usually reusable. We replace only what has failed or what is holding the system back.
Can you take over a fire alarm system?
Yes. We test the panel and devices, bring the documentation up to date, and put it on a service schedule.
Will you honour the old warranty?
Manufacturer warranties stay with the equipment. Our workmanship guarantee covers the work we do.
Other services
Ask about System Takeover
Free, no obligation, about 45 minutes on site. Our engineer carries photo ID.